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Governing Ecosystem Transformations – The Case of Microsoft Azure

Autoren

Prof. Dr. rer. nat. Markus Böhm
Markus.Boehm@haw-landshut.de
Maximilian Schreieck
Tobias Piller
Thorsten Schwaab
Helmut Krcmar
Philipp Grindemann

Medien

Bridging Digital Sourcing, Platforms, and Ecosystems

Veröffentlichungsjahr

2026

Seiten

180–204

Herausgeber

Schreieck, Maximilian and Oshri, Ilan and Kotlarsky, Julia and Krancher, Oliver

Veröffentlichungsart

Konferenzbeitrag

ISBN

978-3-032-04512-6

Zitierung

Schreieck, Maximilian; Riasanow, Tobias; Schwaab, Thorsten; Boehm, Markus; Yetton, Philipp; Krcmar, Helmut (2026): Governing Ecosystem Transformations – The Case of Microsoft Azure. Bridging Digital Sourcing, Platforms, and Ecosystems, 180–204.

Peer Reviewed

Ja

Governing Ecosystem Transformations – The Case of Microsoft Azure

Abstract

Microsoft’s rollout of its cloud platform, Microsoft Azure, required a fundamental transformation of its partner ecosystem. Before the rollout, most partners were either resellers who focused on selling licenses for Microsoft’s on-premises products or development partners who co-created on-premises products and services to expand Microsoft products. After the rollout, Microsoft aimed to foster an ecosystem with partners who would develop applications on the cloud platform to address the needs of customers and that would potentially scale on the platform. In a case study based on the introduction of the Azure platform, we lay out the challenges that Microsoft and its resell and development partners faced during the ecosystem transformation. Drawing on the responses to these challenges by Microsoft and its partners, we derive four governance mechanisms for enterprise software vendors during ecosystem transformation (e.g., establishing innovation clusters for specific target markets) and three adaptation mechanisms for ecosystem partners (e.g., developing their own IP). These mechanisms can guide incumbent companies and their partners as major technological shifts affect their ecosystems.